I have been trying to pay my outstanding Balance to no success every time I'm asked to approve the transaction within my banking app I'm asked to approve £0
I would like to get this sorted as I have no means to phone
Not sure if this will be much help?
Thank you but that has not helped it says you will pay x amount in red so I put all required details in press confirm go to my bank app and confirm but it says to confirm £0 every time
Very odd. If your able to call the broadband team to find out what’s going on.
NOW Broadband Members can call us 8am–8pm, 7 days a week.