27-10-2020 10:56
Hi I've made my payment for my account on the 10th of October and I have been cut of today and it wants me to pay again
I am NOT paying twice in 1 month and I want my Internet that I have paid for, please may I know why I'm getting asked to pay twice
27-10-2020 10:58
You could always call the broadband team.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
28-10-2020 5:42
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
This link doesn't display its target [if you know what i mean]. It seems to be going there; but doesn't work.
Please can someone help my poor foggy brain understand why Talktalk seem to have continued to bill me since i left them? (I think that is what's happening).
Help😭
28-10-2020 7:19 - edited 28-10-2020 7:20
the link will give you a raft of options. You should see.
This will get you directly to the broadband team