Hi I cancelled my sky sport subscription at the weekend and you’ve still charged me £34. I can’t afford for this to go out unexpectedly on something I don’t use. I’ve cancelled it again today straight after the payment has gone out. I would like a full refund of this amount.
Your problem is very similar to this one, so have a read of it, and then follow the same advice as I gave there.
Signature:- Please do not say ‘you’ in your posting and imagine you are talking to any employees of Now. Generally, we are all customers like yourself, who can’t help with billing or other queries that only Now can answer 😞