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Anonymous User
Not applicable

Payment query

Hi I cancelled my sky sport subscription at the weekend and you’ve still charged me £34. I can’t afford for this to go out unexpectedly on something I don’t use. I’ve cancelled it again today straight after the payment has gone out. I would like a full refund of this amount.
2 REPLIES 2
RoyB
Legend

Hi @Anonymous User 

 

Your problem is very similar to this one, so have a read of it, and then follow the same advice as I gave there.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable
I had money come out of my account for now.tv twice and didn’t want it to I want a refund