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Anonymous User
Not applicable

Payment not authorised

Hi i am trying to sign up to nowtv and start the 14 day free trial for the entertainment pass i have alot more then 10p in the account all of my card details and my billing address are correct no mistakes and i havent written them in wrong my card is also valid but every time i press continue it just comes up saying "payment not authorised" or "hmm some of the details are not valid" so i dont understand what is going on as i can make purchases with the same card on another website so its just this that doesnt seem to like my card.

2 REPLIES 2
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

Hi i am trying to sign up to nowtv and start the 14 day free trial for the entertainment pass i have alot more then 10p in the account all of my card details and my billing address are correct no mistakes and i havent written them in wrong my card is also valid but every time i press continue it just comes up saying "payment not authorised" or "hmm some of the details are not valid" so i dont understand what is going on as i can make purchases with the same card on another website so its just this that doesnt seem to like my card.


You can try calling your bank to see if they are blocking the transaction @Anonymous User It should work no probelms if every detail is correct you see.

Anonymous User
Not applicable

Hello I'm wondering if tpubgot this issue sorted as I'm having the same problem