30-11-2021 14:44
Hi there
I have a entertainment membership for a reduced price until feb 2022 which comes out of my account every month.
I have lost my debit card and requested a new one and In the meanwhile the payment failed as the card details held by Now tv have been cancelled.
I have received my new card as changed my payment details to PayPal to be easier. However how do I get to make the payment to carry on using the service?
thank you in advance
30-11-2021 14:55 - edited 30-11-2021 14:56
Hi @Anonymous User
According to this NOW article linked below, that if you already used a bank card previously, the NOW system won't allow PayPal (unless you are a new member).
https://help.nowtv.com/article/what-payment-methods-can-i-use
If you can't add your new bank card or a different card, then pop over to live chat for further assistance & help.
30-11-2021 15:01
Hi @Anonymous User
Use the link page below to get in touch with NOW live chat by clicking on the green chat online button from the link.