26-09-2022 14:35
I’ve added my payment details and it has taken £1 from my bank account confirming that, but every time I log in to my now tv account it says I don’t have a card added onto my account.
Any solutions?
thanks.
26-09-2022 21:50
@Anonymous User
You need to make sure that the account you are logging in to is the one you added your payment details to.
If you have checked that this is the case, you need to talk to Now on Live Chat to get this resolved:-
https://help.nowtv.com/article/how-to-contact-now
From here, you can contact Now via Live Chat.
Avoid ‘Get Help Quickly’ if you have come to this screen. This leads to the Nowbot, an AI bot that would assist you in navigating the Help very nicely; but if you are here, you have already gone beyond that.