15-04-2019 19:37
Hello
I am currently on a free pass as I was going to enter my voucher code with my new now tv box, however, have been charged £17.99 for a 3 month download pass??? I don't even know what else this is for!
Can someone please advise me what to do as I can't find a live chat and need this money refunded ASAP as I didn't even ask for any additional things - just the entertainment pass.
Best wishes,
Michelle