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MrsBeGee
Observer

Re: Payment Details page not loading

I have managed to get on to the Chat feature & the person I am dealing with is absolutely useless! Have been chatting for 10 minutes and still no further along! 

Come on Now TV - give us a phone number to call!

Aaron80
Observer

Re: Payment Details page not loading

Hi,

I have a very similar problem.

Both the payment details and 'Passes & vouchers' pages won't load. As a result I can't activate a pass and so I've missed the start of the game.

Live chat won't load either, so I can't ask Now TV to resolve.

Any update on this?

Aaron.

 

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MrsBeGee
Observer

Re: Payment Details page not loading

AB2E5BD3-475B-415F-86DF-B44CFD7A0230.png

 

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zeus1999
Mentor

Re: Payment Details page not loading

It looks like nobody can pay for a pass today 😞
tippa2
Mentor

Re: Payment Details page not loading

I BOUGHT WEEK SPORTS PASS TO WATCH FOOTY TODAY ONCE ENTERED CODE STUCK ON HOLD ON A SEC SCREEN NOT HAPPY

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TPT
Newbie

Re: Payment Details page not loading

I'm having the same problem as well. 

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Tom150
Advocate

Re: Payment Details page not loading

Me too. If it's a widespread problem, why the hell can't they put a message up on the site and save their customers a lot of time. That would be courteous instead of treating us with such offhand contempt.

joshhay
Advocate

Re: Payment Details page not loading

csnt even use the offer got sent on email anymore either, payment details page isnt loading and the amount of times i clicked refresh page. need a phone number. 

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JamesWIOM
Observer

Re: Payment Details page not loading

Nobody's having any breakthroughs then?

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LukeMC1985
Advocate

Re: Payment Details page not loading

Same problem, NOWTV PUT A MESSAGE UP ON YOUR SITE IF YOU "KNOW" ABOUT THE TECHNICAL ISSUE, INSTEAD OF PURPOSEFULLY WITHHOLDING INFORMATION, Your a joke and known for this kind of thing.

 

 

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