16-12-2018 12:11
I'm having a problem trying to update my payment details in order to get the sky sports pass ready for today's games. When I load the payment details page, after just 1 or two seconds it tells me "This is taking too long... NowTV might be too busy or unavailable at the moment. Try refreshing your browser"
Obviously I have tried refreshing my browser multiple times, to no avail. Is this a common issue amongst users that should be fixed soon, or is there a problem?
Regards
James
16-12-2018 12:58
Wow . Just wow. Are these people for real??
16-12-2018 12:41
I'm having the same problem as well.
16-12-2018 14:44
Had the same problem.
Tried to make payment but the page just hung; I then noticed an email confirming payment.
However, the Sports Pass is still not active so I have paid the fee but still can't watch the game.
Got in touch via live chat and was told to wait for an email to confirm this technical issue has been fixed.
Beyond fuming!
16-12-2018 15:02
Exactly the same issue and my son has now missed the Arsenal game which was the main purpose of purchasing the pass 😡
Very infuriating and disappointing for my son and would like to know what will be done about it.