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Ed1994
First Poster

Re: Payment Details page not loading

Same issue here van buy a pass or check my card details been trying to buy a pass for over an hour now! 

Doesn't look like ill be able to watch my team! 

 

Really disappointed. 

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zeus1999
Occasional Poster

Re: Payment Details page not loading

I've just got mine working. Missed 3 minutes of the game 😠
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MatteoS
First Poster

Re: Payment Details page not loading

Had the same problem.

Tried to make payment but the page just hung; I then noticed an email confirming payment.

However, the Sports Pass is still not active so I have paid the fee but still can't watch the game. 

Got in touch via live chat and was told to wait for an email to confirm this technical issue has been fixed.

Beyond fuming!

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Finneas1
First Poster

Re: Payment Details page not loading

Exactly the same issue and my son has now missed the Arsenal game which was the main purpose of purchasing the pass 😑

Very infuriating and disappointing for my son and would like to know what will be done about it.

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NOW TV Team Nadine-K
NOW TV Team

Re: Payment Details page not loading

@Augustin @JamesWIOM @Finneas1 @MatteoS @zeus1999

 

Hi Welcome to the fourm ,this is a known issue we are currently working on fixing for updates, please see this link

https://help.nowtv.com/service-status/

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Nadine-K
The Now TV Team πŸ™‚
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