16-12-2018 12:11
I'm having a problem trying to update my payment details in order to get the sky sports pass ready for today's games. When I load the payment details page, after just 1 or two seconds it tells me "This is taking too long... NowTV might be too busy or unavailable at the moment. Try refreshing your browser"
Obviously I have tried refreshing my browser multiple times, to no avail. Is this a common issue amongst users that should be fixed soon, or is there a problem?
Regards
James
16-12-2018 12:42
Me too. If it's a widespread problem, why the hell can't they put a message up on the site and save their customers a lot of time. That would be courteous instead of treating us with such offhand contempt.
16-12-2018 12:29
Me too. I've spent over an hour trying to buy a day sports pass / check my payment details. I can't find anywhere to let NowTV knowabout the problem either! 😞
16-12-2018 12:31
I am unable to pay for a day pass or view my card details, getting same error message/timeout as others:(
16-12-2018 12:33
Same issue for me.
16-12-2018 12:34
I have managed to get on to the Chat feature & the person I am dealing with is absolutely useless! Have been chatting for 10 minutes and still no further along!
Come on Now TV - give us a phone number to call!
16-12-2018 12:42
csnt even use the offer got sent on email anymore either, payment details page isnt loading and the amount of times i clicked refresh page. need a phone number.
16-12-2018 12:44
Nobody's having any breakthroughs then?
16-12-2018 12:51
Same problem, NOWTV PUT A MESSAGE UP ON YOUR SITE IF YOU "KNOW" ABOUT THE TECHNICAL ISSUE, INSTEAD OF PURPOSEFULLY WITHHOLDING INFORMATION, Your a joke and known for this kind of thing.
16-12-2018 12:54
Yep wasted time on live chat. They never have a clue about any problems. Tried to add a sports pass to no avail.
16-12-2018 12:55
Looks like we will have to resort to the radio... If it's a paywall issue they should allow us to view for free today without a pass.