02-05-2018 14:20
02-05-2018 19:17
I am having the same trouble too
Last november i paid £99 for 12 months entertainment and movies but i tried to watch a movie tonight and was told i would have to buy a pass!!
02-05-2018 21:10 - edited 02-05-2018 21:12
Neil Raine - It should say under 'Manage my passes' section of your account how long you have left. Try logging out and in again, otherwise explaining this via live chat should have it sorted for you