Password error reset

[Anonymous User]

Hi, my mum is having trouble as she can not remember her old password and when she tries to reset it takes her to the wrong page and she is paying for it even though she can not access her account can you please give my a direct phone line so that she can sort it out, please?

[gavs82008]

@Anonymous User 

Jump onto Live chat and hopefully Now TV staff will be able to sort it for you. 

https://help.nowtv.com/article/how-to-submit-a-complaint

Make sure to click "chat to an advisor"

[Anonymous User]

Has now been sorted closed now