Passes

[Anonymous User]

Hi, I signed up for a free trial of now tv. After I did I logged in and it was showing as no active passes, they've since taken payment of 11.99, 8.99 and 3.00 the main issue I have is I can't even cancel them as apparently I dont have any passes. Nothing shows on my account at all. I have sent a query from but has anyone else had these issues???

[gavs82008]

@Anonymous User 

It sounds likely you might have a duplicate account with the same payment details. You can use this link to check for other accounts using your details 

https://help.nowtv.com/account-finder/

If you find you have another account, you can fill out a incorrect charge form. 

https://account.nowtv.com/payments/query/incorrect-charge