01-02-2019 11:23
I am currently trying to cancel 2 passes,as I am going over to another provider.
I have followed the online instructions, but it will not let me cancel the passes can anyone give me any advice please
01-02-2019 11:31
Hi @Anonymous User
When you go to My Account > Passes & Vouchers whilst signed in on here, is there no cancel button next to your passes and it asks you to buy a pass and if so this would suggest to me that you may have multiple accounts.
Or is the cancel buttons greyed out and locked where you have a scheduled payment due to be taken out of your account in the next 24 hours ?
Anyway your best option may be to contact nowtv live chat for assistance & help.
Link here to live chat.