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Anonymous User
Not applicable

Package deal

Hello I recently had a live chat with someone because I was having trouble with a late payment I explained my situation and the person said that because I had purchased the movie and entertainment together that I wouldn’t have to pay again until September for my broadband and calls now tv have restricted my broadband and calls he also gave me a reference number 09465357 hoping this helps to resolve this situation 

1 ACCEPTED SOLUTION
Saint1976
Elite 3

@Anonymous User this is a customer community so no one here is in a position to help you.

 

Your best bet is to call the broadband helpline in the link below

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

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2 REPLIES 2
Saint1976
Elite 3

@Anonymous User this is a customer community so no one here is in a position to help you.

 

Your best bet is to call the broadband helpline in the link below

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Anonymous User
Not applicable

Thank you