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Kev1111
Occasional Poster

PLEASE can you help me - unable to cancel my account

Dear NOW TV,

 

I have done absolutely everything to try and get my entertainment package cancelled with you, but it is absolutely impossible.   This is what I've done so far:

 

Tried cancelling via the website - Im given an error message saying that this part of the site is currently down.

 

I tried posting on this forum at the weekend - no answer

 

I sent an email via the website - no answer

 

I tried live chatting today - NO ANSWER

 

this is my last attempt to try and get this cancelled, if I don't hear back to you by tomorrow morning, I am taking this to BBC WATCHDOG.

 

Yours sincerely,

Kevin Air

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