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Overpayment
Advocate

Overpayment

Why have I been charged £12 more for my broadband this month (Feb24)

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Overpayment 

You aren't speaking with staff by the way. See this link for the forum purpose.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

End of your discounted rate? 
https://help.nowtv.com/article/end-of-broadband-contract#

Call the broadband team to renew your contract. Make sure to be signed in for the call centre info.
https://help.nowtv.com/get-in-touch/now-broadband-calls/renewing-my-contract

FYI that I do not work for NOW, just a NOW customer trying to help