cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Overdue payment already made, but wifi still not working

I lost my debit card a while back and got a replacement, this of course meant the Nowtv could not take my monthly payments. I have since paid back the over due charge but this has not resulted in my WiFi being reinstated. I am also told on the website that I still need to pay the overdue amount, despite this payment showing on my account. What do I do?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Are you getting any internet via Ethernet?

 

If so then you’ll need to perform a reset to the router

FYI that I do not work for NOW, just a NOW customer trying to help