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Anonymous User
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Overdue bill

Hi my bill is due on the 17th but don't get paid till 20th how long do the cut you off if you have a overdue bill can anyone help thanks

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Best option is to get in touch with the following link (there is a freephone number you can call)

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

@Anonymous User 

 

Once you receive the email that you need to pay your bill your service usually cut off two weeks after that, however since in your case it is only a few days difference you should be fine.