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Nisbetlad
Advocate

Overdue bill

Hi my bill is due on the 17th but don't get paid till 20th how long do the cut you off if you have a overdue bill can anyone help thanks

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2 Replies
gavs82008
Legend 5
Legend 5

Re: Overdue bill

@Nisbetlad 

Best option is to get in touch with the following link (there is a freephone number you can call)

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Nadine-K
NOW TV Team
NOW TV Team

Re: Overdue bill

@Nisbetlad 

 

Once you receive the email that you need to pay your bill your service usually cut off two weeks after that, however since in your case it is only a few days difference you should be fine. 

Thanks
Nadine-K
The Now TV Team 🙂