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Anonymous User
Not applicable

Overdue bill

I have woke this morning to my wifi being cut off  and on my account it says i have a overdue payment from 23rd of augest yet in my recent payment it says ive payed on the 23rd of augest  yet it womt let me pay the over due amount because the page just reloads itself every time i click pay now 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

When I was a Now TV broadband customer this is number I used to call them 0330 041 2460

 

If not I would then recommend using the Live chat about the refund.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

FYI that I do not work for NOW, just a NOW customer trying to help

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

When I was a Now TV broadband customer this is number I used to call them 0330 041 2460

 

If not I would then recommend using the Live chat about the refund.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Hi, Ive just got email from nowtv that says unable to take payment from my card, however I used the same card to pay it off via phone call payment. There is nothing wrong with the card! Will same thing happen on next month payment!? Account number 623989617351