23-11-2021 18:40
Hi,
After 2 months of waiting, delays and bad customer service, I have finally got my broadband activated today. However, I have now noticed that I have been overcharged. When I first signed up, my contract was £22 per month but I've been charged £30. Additionally, I have not received the compensation I was promised.
23-11-2021 23:51
@Anonymous User
Give the team a call in the morning. Keep pestering them until it’s sorted.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint: