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Anonymous User
Not applicable

‎18-01-2020 9:32

Over payment

I have now been over charged for the past 2 months and tried talking on the chat but it doesn’t give you the option of overpayment. I am so angry with this as it has effected other bills coming out of my account. I will be cancelling if I do not receive my refund ASAP 

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎18-01-2020 12:15

@Anonymous User 

Try filling out the below form.

 

https://account.nowtv.com/payments/query/incorrect-charge

 

FYI that I do not work for NOW, just a NOW customer trying to help
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