02-10-2022 17:16
i have Over charged for what looks like over a year for something i never signed up for .., amounts to quite a lot of money, how o earth do i get it refunded, they have added it with out asking me
02-10-2022 17:25
@Anonymous User
Did you take out a free trial and forget to cancel?
What is being charged?
If I were you put a payment PIN on your account to prevent any new memberships being taken without consent.https://help.nowtv.com/article/change-pin-settings
To get any sort of refund you have to contact staff via live chat. By clicking “chat online” within the green box and not “get help quicker” as this is a bot.https://help.nowtv.com/article/how-to-submit-a-complaint
Make sure you don’t have any duplicate accounts with the same payment details.https://help.nowtv.com/article/find-an-account
