31-01-2022 18:43
Since I moved house I’ve been constantly over charged for my broadband plus my movie pass was supposed to be £5.99 for 3 months and I was charged £9.99 each time. I went from £22 to £28 to £35 for my broadband. It’s a total ###### take.
31-01-2022 19:29
@gav1
No point ranting on here about it, unfortunately it won’t be seen by staff.
You’re best to call the broadband team. Number found in link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
As for TV memberships you can speak to staff via live chat, by clicking “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
