22-11-2020 17:43
Selected 7 day free trial for the sky sports and have been charged £9.99 for a day pass. I did not select this, only selected the free trial pass. How do I go about getting this refunded?
23-11-2020 8:49
@Anonymous User
There is a form you can fill out for "incorrect charge".
https://account.nowtv.com/payments/query/incorrect-charge
That being said, the below link will point you in the direction for Live chat.
https://help.nowtv.com/article/how-to-submit-a-complaint
Make sure to click “chat to an advisor”
