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Newbie

Over charged

Selected 7 day free trial for the sky sports and have been charged £9.99 for a day pass. I did not select this, only selected the free trial pass. How do I go about getting this refunded?

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Legend 5
Legend 5

Re: Over charged

@BAWalker 

There is a form you can fill out for "incorrect charge".

https://account.nowtv.com/payments/query/incorrect-charge

 

That being said, the below link will point you in the direction for Live chat. 

https://help.nowtv.com/article/how-to-submit-a-complaint

Make sure to click “chat to an advisor”