19-12-2020 11:48
In my online account there is a page for messages and documents. There are three unread messages and two unread documents. I am unable to read them as clicking the links does nothing. Is this normal?
The Nohelp Desk says I have already been emailed the messages which is true but it still begs the questions what do the documents contain and why bother having a list of messages that cannot be read?
Solved! Go to Solution.
13-01-2021 11:37
@Anonymous User @Anonymous User @schnapps @gavs82008
Hi all,
I've been told that this should now be resloved. Can I ask you to have a look at report back?
If you're still seeing problems I'll update the teams right away.
Thanks
Simon
23-01-2021 10:54
Thank you for your help! Payment pin isn’t working tho I’ll keep trying
28-07-2021 11:31
I am now having issues with messages when I click it says " we have an important message please log in.
I am logged in, I have tried accessing the message via Chrome, Safari, Firefox & Edge to see if that would resolve it but it doesnt
@Simon-J - You didnt say how the issue with message was fixed - any suggestions?