My small great grandchild got hold of the Now remote and box and I was charged £9.99, I haven’t used Now TV for several years because I don’t need it and can’t afford it. I would appreciate a refund please. No idea what he did he is one year old.
Solved! Go to Solution.
To follow up from @redchiz1 if your going to keep your account I’d highly recommend a payment PIN being added.
Otherwise if you get your refund sorted, send an email to support and ask for the account to be closed. See below picture for the email address.
Childs-play, wiring up a Now box. Literally, it seems 👶🧸😛