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Mentor

NowTV unauthorised charges

Hi

 

NowTV keep attempting to deduct £7.99 from my bank account. There are no active subscriptions in my account and billing page. Also no upcoming payments are listed.

 

Can you please correct this.

 

Thanks

 

Alex

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4 Replies
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Scholar 2

Re: NowTV unauthorised charges

@scuzzeralex 

 

Maybe you have a second account? With active passes? Just a thought 🙂

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Mentor

Re: NowTV unauthorised charges

Hi, no I only have 1 account. This card is relatively new.

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Mentor

Re: NowTV unauthorised charges

B50C0FC7-1B29-4107-A914-D78979C54DF8.jpeg

Also I can’t reach live chat to sort this out? 

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Advocate

Re: NowTV unauthorised charges

I have the exact same problem, you'll have to send them an email submitting a complaint via https://help.nowtv.com/complaints/tv 

 

This link is well hidden by them because the obviously don't want anyone cancelling or complaining about unauthorised payments.

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