08-09-2019 19:33
Hi
NowTV keep attempting to deduct £7.99 from my bank account. There are no active subscriptions in my account and billing page. Also no upcoming payments are listed.
Can you please correct this.
Thanks
Alex
08-09-2019 22:35
@Anonymous User
Maybe you have a second account? With active passes? Just a thought 🙂
09-09-2019 12:07
Hi, no I only have 1 account. This card is relatively new.
09-09-2019 12:13
Also I can’t reach live chat to sort this out?
18-09-2019 15:46
I have the exact same problem, you'll have to send them an email submitting a complaint via https://help.nowtv.com/complaints/tv
This link is well hidden by them because the obviously don't want anyone cancelling or complaining about unauthorised payments.
