01-06-2020 9:39
Hi,
I already pay for a NOWTV package for the cinema and entertainment passes.
I am about to take out a BT package for broadband and TV and included in the package is NOWtv all passes, Sky sports, Cinema and entertainment.
When signing up to the BT deal it asked if I already had a NOWtv account so I said yes and put in my email address.
My question is, will my old monthly payment to NOWtv now stop, seeing as I will now be getting the passes through the monthly amount I am paying to BT?
I am just worried I am going to be paying for NOWtv twice if you know what I mean
Solved! Go to Solution.
01-06-2020 11:46
Hi @Anonymous User
My understanding if you have given BT your NowTV account details, then your NowTV account is ported across to BT TV so you are not charged twice.
I don't subscribe to BT TV so i am not one hundred percent certain.
Maybe there is something in this linked help article will answer your question ?
https://help.nowtv.com/article/bt-support
It it was me though, i would contact BT initially, where there is some contact details in this link article below.
https://help.nowtv.com/article/contact-bt
Should BT be of no help, then drop NowTV an email on this address showing in the screen shot below.
01-06-2020 11:46
Hi @Anonymous User
My understanding if you have given BT your NowTV account details, then your NowTV account is ported across to BT TV so you are not charged twice.
I don't subscribe to BT TV so i am not one hundred percent certain.
Maybe there is something in this linked help article will answer your question ?
https://help.nowtv.com/article/bt-support
It it was me though, i would contact BT initially, where there is some contact details in this link article below.
https://help.nowtv.com/article/contact-bt
Should BT be of no help, then drop NowTV an email on this address showing in the screen shot below.
01-06-2020 13:45
Thanks for your reply. I managed to get someone from BT on live chat and they confirmed what you said and that BT will now take control of the billing side of it and I will make no further payments to NOWtv