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stem
Advocate

Now tv plan cancelled

Hello we had Now tv for £1.00 a month for 6 months and it has stopped taking payment after 4 months.

2 REPLIES 2
redchiz1
Champion 2

@stem 

Not sure what might have happened there, your best bet is to get straight onto the customer support team by using the green Chat online button near the top of the page here. They won't respond on the community. 

RoyB
Legend

@stem 

But has Now stopped providing the service, or just stopped charging for it?

And which membership? Because if you got everything for £1 a month, I want to know how 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.