29-03-2020 15:33
I presently have an Entertainment pass directly with Now TV, but I was thinking of renewing my Vodafone contract today with NowTV included. NowTV are due to take my monthly payment today (it is presently in Pending status on my bank account), so if I renew my Vodafone contract now, I am effectively double paying for one month. Would NowTV give me a refund of today's payment in the circumstances?
I am assuming that I can use my Vodafone/Now login on my smart TV, and not just my phone - do I have that right?
Many thanks!
29-03-2020 16:05
Hi @Anonymous User
Not familiar with the Vodafone offer to be honest and the integration between the swap over date from your NowTV entertainment pass onto the Vodafone deal.
Perhaps see if there is anything in this link below that points you in the right direction or answers some of your questions.
https://help.nowtv.com/article/vodafone-4g-entertainment-pass-offer
NowTV live chat is closed for the foreseeable future due to the Coronavirus crisis so unfortunately they won't be able to help you.