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MichaelC1
Newbie

Now TV keep charging £9.99 a month

Hi all

ive been trying to get some help. Now TV keep billing me £9.99 a month, despite me cancelling my subscription months ago. There is no clear way to contact them on this site- the Help pages don’t work when I click on them, and I’ve had to have my bank put a block on them. Now I need a refund on the wrongful billing over the last few months. Anyone know who I contact?

thanks 

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schnapps
Legend 5
Legend 5

Re: Now TV keep charging £9.99 a month

Hi @MichaelC1 

 

Use this link page below for the various communication methods for NowTV TV pass customers.

 

Live chat would be my first point of call by clicking on the green chat online button.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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