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producer_ben
Mentor

Now TV Pay As You Go Landline Charges

Hi,

I'm fairly new to NOWTV.  I have their bradband with a PAYG Landline package.  I do not use their TV subscription package/s.

 

The issue I'm having is trying to find out what is and isn't included in my call package. Plus how much I am charged per minute.

I understood that there were "free calls" within a certain time frame to certain numbers, but I cannot find a "Simplified" version anywhere on their site.

 

Can anyone direct me to it?

 

I've found all the international call rates, but I'm in UK and only plan o making and receiving calls to UK numbers.

 

I'd appreciate any accurate information.

 

Thanks

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@producer_ben 

Have a nosy at this link.

https://help.nowtv.com/article/how-much-do-calls-cost

FYI that I do not work for NOW, just a NOW customer trying to help

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

@producer_ben 

Have a nosy at this link.

https://help.nowtv.com/article/how-much-do-calls-cost

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@producer_ben 

As you will see from the link provided by @gavs82008, there are no free calls on Pay As You Use,

But if you would like to move to a subscription option that does provide free calls, Now Broadband will no doubt be happy to migrate you to it, if you call them and request this.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
producer_ben
Mentor

Hi Gavs,

Thanks a lot for the link.  I struggled to find it.