Now TV Boost

[Anonymous User]

I've just noticed I've been paying an extra £2 a month since August for Now TV Boost. I don't remember ever signing up to or agreeing to this so not sure how this happened. My biggest TV is only 32" so not exactly cinematic.   It also says I can view from 4 different devices at the same time but as there is only 2 of us this is not something we need, we use a maximum of 2 at a time and that's pretty rare.  I'm also not clear how many devices I can watch from without Boost,  I can't seem to find this info anywhere.

I'd like to know if anyone else has been paying for services they haven't signed up for and what NOW TVs response is.

[gavs82008]

@Anonymous User 

All the information on boost in the link below.

https://help.nowtv.com/article/what-is-now-boost

FYI it has never been 4 devices streamed at once. Since July NOW reduced the number of streams without boost from 2 to 1.

With boost you get 3 devices at once.

Also with boost you don’t get third party adverts.

[Anonymous User]

Yes I too have been being ripped off £2 without any notification.against the direct debit laws.I want my money refunded.con merchants

[gavs82008]

@Anonymous User 

If you want a refund you’ll have to speak to staff as this is a customer to customer forum.

Make sure you click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

[Anonymous User]

Just spent an hour on live chat and achieved absolutely nothing.there useless con merchants,ripping people off.it's against the direct debit laws.scum I'd say

[Saint1976]

@Anonymous User you don't have a direct debit. Now use Continuous Payment Authorities and unless you cancel your memberships they are entitled to keep taking the money.