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Anonymous User
Not applicable

Not receiving emails

Hi all,

 

I have had NOW TV for a year and a half now, and I was regularly receiving email updates. However, I have noticed in the last few months, I am not receiving any at all - and I have checked junk etc. I am not even receiving notifications that payments have been taken and monthly renewals (though I can't remember if they ever did this?)

 

Has anyone else had the same problem? Or have NOW cut back on the number of emails being sent?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Check out the section “account details” on your account. Ensure the box “be first to know” for contact preferences is highlighted as ON.

 

 

https://www.nowtv.com/gb/account/account-details

FYI that I do not work for NOW, just a NOW customer trying to help