11-03-2018 13:38
NowTV is not accepting payments from new debit card today. Is there an issue. I was on an offer since January, and added new card last month, no new payments have been taken, and none were due. I am trying to buy the F1 package, but it keeps coming up with an error "contact your bank blah blah". If you're not gonna take payments then its game over NowwTV.
Solved! Go to Solution.
11-03-2018 13:45
@m4ttgtr If you've double checked your payment details are correct on your My Account > Payment Details page
https://account.nowtv.com/payment-details
then I'd suggest popping onto live chat and seeing if they can help
You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
11-03-2018 13:45
@m4ttgtr If you've double checked your payment details are correct on your My Account > Payment Details page
https://account.nowtv.com/payment-details
then I'd suggest popping onto live chat and seeing if they can help
You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
11-03-2018 13:52
OK. All bought now. And relax. Thanks