15-04-2019 23:26
I set up a new account this morning and purchased a years entertainment pass for £45.
Money has been taken from my account and this payment also shows in my Now TV account under the bills section.
However when I try to watch anything it is asking me to sign up for £7.99 per month. It appears as though there is a fault somewhere as my years subscription clearly isn’t working.
Live chat is non existent. How the hell am I supposed to raise this issue?
Very poor service indeed and not impressed so far when compared to the ease of Netflix and Prime.