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Shan809
Advocate

Not able to update payment details

I received a new debit card and didn't update the card details online. My account is now suspended due to overdue payment. I tried to update the payment details and it's not accepting it. 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Shan809 

Call the broadband team.

https://help.nowtv.com/get-in-touch/now-broadband-calls/making-a-payment

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412474
FYI that I do not work for NOW, just a NOW customer trying to help

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1 REPLY 1
gavs82008
Legend 5
Legend 5

@Shan809 

Call the broadband team.

https://help.nowtv.com/get-in-touch/now-broadband-calls/making-a-payment

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412474
FYI that I do not work for NOW, just a NOW customer trying to help