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Anonymous User
Not applicable
‎15-04-2019 13:09

No confirmation email. Need help.

Just signed up for a free week trial, now tv told me I would get a confirmation email but I see no email, I've checked, checked and rechecked, so help would be much appreciated. Thank you.

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2 Replies
Anonymous User
Not applicable
‎15-04-2019 13:11

Update: and email to tell me I posted on the forum was sent straight away, so can't understand why I can't see a confirmation email.

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schnapps
Legend 5
Legend 5
‎15-04-2019 13:50

In response to Anonymous User

Hi @Anonymous User 

 

When you go to My Account > Passes & Vouchers on here does it show the free trial has started ?

 

Also if you go to My Account > Bills & Payments (using the correct details that you signed up for the trial) does it show a up & coming payment due after the trial ends ?

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