cancel
Showing results for 
Search instead for 
Did you mean: 
MSJ
Occasional Poster

Re: No Agents / Message Service Opps Something went Wrong!!

Well I change my opinon the chat worked on IE and just sorted issue.

 

Nice one...

0 Thanks
Reply
hazyjane
First Poster

Re: No Agents / Message Service Opps Something went Wrong!!

I have tried online chat, and tried sending a message, it's exactly as the original poster says, there is no response!!!! And no number to ring either..... 

 

I want to get a refund and need to speak to an agent to make my case for this!!!!

0 Thanks
Reply
Andy Legend 5
Legend 5

Re: No Agents / Message Service Opps Something went Wrong!!

@hazyjane

 

Welcome to the forum. Usually trying a different device and/or browser gets live chat to work, but if you're still having trouble getting there pop onto your My Account > My Passes page and look for the section 'I think I've been incorrectly charged' near the bottom, you'll find a request form there you can fill in instead.

0 Thanks
Reply