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Anonymous User
Not applicable

New device

I have just bought a new now tv stick, set it up, tried to change my bank details which there is always a problem I have no idea why have tried 2 cards both accounts have money in them. I have free 1 month pass for movies and entertainment but am. It able to claim them. Any advice please???

1 Reply
gavs82008
Legend 5
Legend 5

@Anonymous User 

Try the following link 

https://help.nowtv.com/article/change-my-payment-card-or-billing-address

 

If that fails contact Now TV via Live chat

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help