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Anonymous User
Not applicable

New customer help

I signed up for Now broadband over a week ago. 
ive had no emails and there’s no date showing on my account for an engineer or activation date.  
ive tried the chat but get the same messages repeating.  
I feel ready to leave at this point, but can’t even find how to cancel!

are they really this bad? Is there no customer service? Thanks.  

Legend 5
Legend 5

Hi @Anonymous User 


Normally you get an email within an hour or so when you sign up online with NOW Broadband.


I am guessing you have checked your spam / junk email folder ?


Maybe the order didn't go through ?


Best bet is to phone the NOW Broadband Team using the telephone number on this link page below.


They are open between 8am to 8pm.