I signed up for Now broadband over a week ago.
ive had no emails and there’s no date showing on my account for an engineer or activation date.
ive tried the chat but get the same messages repeating.
I feel ready to leave at this point, but can’t even find how to cancel!
are they really this bad? Is there no customer service? Thanks.
Hi @Anonymous User
Normally you get an email within an hour or so when you sign up online with NOW Broadband.
I am guessing you have checked your spam / junk email folder ?
Maybe the order didn't go through ?
Best bet is to phone the NOW Broadband Team using the telephone number on this link page below.
They are open between 8am to 8pm.