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Anonymous User
Not applicable

‎03-02-2020 12:11 - edited ‎03-02-2020 12:11

New NowTV account - phone line charge

Hello, I'm currently with Virgin Media and have an engineer visit booked to install a new phone line. 

 

I'm currently paying a phone line charge to Virgin Media, but this item does not exist on my NowTV package. Do I still need to pay the phone line monthly to BT, as I think it used to be the case years ago?

 

Thanks.

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2 REPLIES 2
schnapps
Legend 5
Legend 5

‎03-02-2020 14:38

Hi @Anonymous User 

 

The telephone line monthly rental charge will be included in your NowTV Broadband monthly price, where there is no need to pay BT for this service 😀.

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schnapps
Legend 5
Legend 5

‎03-02-2020 14:47

In response to schnapps's comment

Hi @Anonymous User 

 

There is some information contained in this linked NowTV article below about that the telephone line rental is included in your NowTV Broadband package 😊.

 

https://help.nowtv.com/article/broadband-and-calls-package-changes 

 

 

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