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EJS
Newbie

New Entertainment Account

Hi

 

I signed up to Entertainment with a half price offer a few days ago.

I have notification from Paypal that a nominal £1 charge has been taken from my account - but nothing more.

I've had nothing from Now confirming my subscription and when I log on and try to watch anything it's still saying I need to subscribe?

 

Can anyone advise?

Does it just take a while to process?

 

Thanks

 

 

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gavs82008
Legend 5
Legend 5

Re: New Entertainment Account

@EJS 

Generally it’s instant when you subscribe, you’ll be able to watch content straight away.

 

When you go the the account, membership page of the site does it show any active memberships?

https://www.nowtv.com/gb/account/membership

Might be a possible chance you have signed up via another account?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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