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Anonymous User
Not applicable

Need to pay bill

Hi my broadband is off and I think I’ve missed Decembers payment but when I go onto billing it’s saying I’ve never made a payment any month and it’s not giving me an option to pay my bill

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Give the broadband team a call, although I think the call centre finishes at 8pm. If so they open at 8am.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help